We are glad to welcome you to the Vorobey hotel and willing to offer all the services that we render. In order to make your stay at the hotel pleasant and to make sure no misunderstanding ever enters our relationship, we would like you to familiarize yourself with the following information. 1. 24-hour check-in/check-out is available to you
• Check out time – 12:00
• Check in time - 14:00.
• Early check-in is possible from 04:00 to 12:00 if there are vacant rooms.
• In case of failing to vacate a room after the check out hour up to 6 p.m. you should pay at for each hour.
• In case of failing to vacate a room after 6 p.m. up to 24:00 midnight you should pay for 12 hours.
• In case of failing to vacate a room after 24:00 you should pay for 24 hours.
• The rooms are not paid for on an hourly basis.
• If a guest hasn't checked in before 24:00, the reservation is automatically canceled.
• All prices are indicated in accordance with the hotel price list. Considered a guaranteed reservation at 50% advance payment. * The proposal takes into account the local time.
In the rooms of our hotel do not smoke. First reproof 5000 rub. Second reproof - eviction from the hotel with no compensation of residing cost.
2. The hotel provides a full list of all required documents, proof of residence in the hotel and enjoy the additional services.
3. When making the guests' stay is obliged to provide identity papers, furnished in the prescribed manner and prove the identity of the Consumer.
4. Guests are offered to acquaint hotel policies, then he shall confirm acceptance of them.
5. In the period from 23 to 08 hours in the hotel set to silence. We ask you to show respect to guests and employees of the hotel and not to create discomfort loud music and other noise.
6. Breakfast: Swedish table from 7.30 to 10.00h. In the weekend - from 9.00 to 11.30h. Swedish table provides self-service. Breakfast is included in price. Coffee, tea, oxygen cocktails are free..
7. Every evening the hotel presents its guests compliment - hot milk with honey and peace of cake in 21.00ch
8. Key to the numbers - a magnetic card, programmed specifically for you at the period of stay in the hotel. This key card is required to use the hotel room (the key, both from the rooms, and on the power numbers). Leaving the room, make sure that the key is you.
9. Each room is equipped with a stationary outlets for personal computers and Internet access. Internet wire. Also, access to the Internet by using Wi-fi.
10. Voltage electrical outlets in all rooms and the bathroom is 220 V.
11. Employees Reception will be happy to help at any time and provide the necessary information: about the airline, the schedule of trains, a poster of theaters, cinemas and entertainment facilities of the city and on the guest's request - to make the necessary reservations.
12. Our guests the hotel offers a list of additional paid services, which can be found at the reception.
13. Observe the cleanliness and order in the place of your stay.
14. Cleaning is done daily in the room. Change of linen 1 time in 3 days.
15. Officers of room service keeps your room and the availability of domestic details, you may find helpful during their stay in our hotel. Each room at the guest provides: a dressing gown, 2 towels, hair dryer, mini sewing kits and toiletries, horn and a sponge for shoes, a brush for clothes.
If you have forgotten something from home accessories - the hotel will give you this for free.
16. The hotel is ready to provide free of charge at the request of the guest - toothpaste, toothbrush, razor, shaving foam, a comb, personal hygiene.
17. Guest is obliged to comply with the established order of their stay at the hotel and the fire safety rules.
18. Observe the fire safety measures. Do not leave unattended operating electrical appliances. In the hotel premises non-smoking breeding open fire, using pyrotechnics, appliances, handicrafts. This is dictated by the requirements of fire safety.
19. Leaving the hotel rooms for a long time, be sure to turn off appliances, lights, close windows and lock to lock the doors. We draw attention to the fact that the hotel management is not responsible for the safety of unattended your personal belongings in unlocked rooms.
20. You are financially liable for lost or damaged property of the hotel, received a temporary use. In the event of such a case you should contact the administrator of the hotel and pay the full cost of the lost (damaged) property.
21. The hotel has banned the use and possession of drugs, explosives, weapons, chemical and bacterial agents that pose a threat to the health and lives of citizens.
22. At your request, and to resolve the reception who came to your guests can stay in the room from 8.00 am to 23.00 if they have documents proving their identity and registration of visitors at the reception.
23. Forbidden to keep unauthorized persons in the room in your absence, and send them the keys to the rooms.
24. Please tell the day of departure on this for 2 hours prior to the release sites (number) of the reception.
25. When you leave Make final payment for accommodation provided to offer additional paid services and return the key and map the guest reception.
thank you for staying at the Vorobey hotel!
We wish you a pleasant time in the city of Nizhny Novgorod and success in your business!